Privacy Policy
Effective Date: 2025-07-28
1. We Respect Your Privacy
1.1 Skin Care Appointment Manager (referred to as “we,” “our,” or “us”) respects your right to privacy and is committed to protecting the personal information of our users in Nepal.
This policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services.
1.2 “Personal information” refers to any data that can identify you as an individual.
2. Collection of Personal Information
2.1 We may collect and store personal information that you provide when registering or using our mobile application, or when you contact us directly.
2.2 This information may include (but is not limited to):
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Full name
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Email address
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Phone number
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Gender
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Password (securely encrypted)
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Appointment history and preferences
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Feedback or profile details
2.3 Additional information may be collected during:
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Profile updates
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Appointment bookings or cancellations
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Customer support or feedback
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Surveys and promotional activities
3. How We Collect Your Information
3.1 We may collect your personal information through:
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Registration and login to the app
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Booking or managing appointments
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Direct communication via call, email, or in-app messages
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Use of third-party tools like Firebase for analytics and notifications
If we receive information from third-party services, we will handle it in accordance with this policy.
4. Use of Your Personal Information
4.1 We may use your personal information to:
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Create and manage your user account
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Schedule, confirm, or cancel appointments
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Send notifications, reminders, and updates
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Personalize your experience (e.g., based on gender or preferences)
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Improve our services and functionality
4.2 We may contact you via SMS, phone calls, email, or push notifications related to your account and appointments.
5. Sharing and Disclosure
5.1 Your information may be shared with authorized employees, service providers, or clinic staff solely for delivering our services.
5.2 We may disclose your information if required by Nepalese law, a court order, or government agency.
5.3 We may also use your information to protect legal rights, prevent misuse, or investigate suspicious activity.
5.4 Some data may be stored or processed by service providers outside Nepal (e.g., cloud storage providers), under strict data protection measures.
5.5 In case of a business sale or ownership change, user data may be transferred under confidentiality agreements.
5.6 By using our app, you consent to the collection and use of your personal data as described in this policy.
6. Data Security
6.1 We use appropriate security measures to protect your data, including encryption, secure servers, and access control.
6.2 However, please be aware that no method of data transmission over the internet is 100% secure. Use the app at your own risk.
7. Access to Your Information
7.1 You may request access to your personal data at any time. If you find that any information is inaccurate or outdated, please contact us to update or correct it.
8. Complaints or Concerns
If you have any complaints, questions, or concerns about how your information is handled, please contact us at:
📞 015707056 / +977 9860777206
📧 kccsnepal@gmail.com / info@skinandcosmetic.com
🏢 Karki Bhawan, Anamnagar (Near Bajeko Sekuwa), Kathmandu, Nepal
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted in the app or on our official website. Continued use of the app means you accept the updated policy.
10. App and Device Information
10.1 We may collect basic device information (such as device type, OS version, and app usage data) to improve performance and user experience.
10.2 We may use third-party analytics tools (e.g., Firebase) and cookies to understand user behavior. You can control cookie use via your device settings.
10.3 Our app may contain links to third-party websites or platforms. We are not responsible for their privacy practices.
For support or inquiries, contact us at:
📞 015707056 / +977 9860777206
📧 kccsnepal@gmail.com / info@skinandcosmetic.com
🏢 Karki Bhawan, Anamnagar (Near Bajeko Sekuwa), Kathmandu, Nepal
